International Orders:
International shipments are charged actual USPS airmail shipping, plus a $2.00 packing charge. If you would like an international shipping quote, please e-mail us directly.
BACKORDERS / PREORDERS:
BACKORDERED (Out of stock) items ship as soon as the product is available. No additional shipping charges are required for backordered items
PRE ORDERS (future releases) are NOT charged to your credit card until the product arrives. Regular shipping terms apply to PRE ORDER items.
Insurance:
Insurance coverage is an option on all shipments. All packages shipped with UPS have automatic insurance coverage up to $100.00. International buyers may request insurance coverage at an additional cost.
All packages shipped to a US address with UPS or the US Postal System (Parcel Post & Priority Mail only) are shipped with a tracking number.
We have SECURE online ordering.
You can use PAYPAL, Visa, Mastercard, American Express or Discovercard online.
All shipments to addresses within Nevada are subject to 7.475% sales tax
Return Policy:
Please refuse all physically damaged boxes from UPS and the US Postal Service, and notify the carrier of the damage immediately.
Please email for Return Authorization, before sending any return back to us. All returns must be received in all original packaging with a copy of the original invoice. All returns must be received within 10 days of Return Authorization.
Please note, a return shipping address will be provided with the Return Authorization.
All defective models may be returned for replacement of IDENTICAL model only. All defects are considered manufacturers defects and must be returned prepaid by the carrier of your choice. Shipping charges are non refundable, however, replacement shipments will be sent at no additional shipping cost.
All returns processed with a credit card or Paypal refund will be subject to a 15% restocking fee.
All prices subject to change without notice. All items subject to availability. All trademarks are the property of their respective owners.
Here is some information you may find of use.
Do you have a walk in retail store?
Sorry not at this time, we are a mail order website only and are not set up for walk in customers or order pick-ups.
How do decals work? Are they like stickers?
Decals are waterslide, they have a glue on the back of the image, and a backing paper behind that, which is usually light blue or white.
Cut the decal image you will use as close to the edges of the artwork as possible. Dip the decal in water for 10-30 seconds, remove and set on a paper towel right side up. When the decal image will slide freely on the backing paper, move the decal over where it will be applied on the model, slide the decal on to the model while sliding the backing paper away.
If you are not happy with the placement, apply a few drops of water on top of the decal and move it to the correct position. Once you are completely satisfied with the position, dab away excess water with the corner of a paper towel and let the decal dry completely.
Decal setting solutions are available. They help the decals snug down onto the model, and help the decal conform to irregular surfaces such as panel lines, rivets and complex curves. If you use a decal setting solution, apply it and then do not touch the decal until completely dry, even if it appears that the setting solution is distorting or deforming the decal. If you apply a decal over opening parts, a car door for example, lay the decal down and once dry, cut the door line with a sharp Xacto blade. Decal setting solutions will help the cut edges conform to the door ends.
You can also clear coat the model or just the areas where decals have been applied, to help prevent the decals from chipping or flaking off, especially if the model will be handled.
Here are some helpful hints:
*Decals stick to glossy paint surfaces best.
*Use tweezers to carefully move the decals into and out of the water, and to where the decal will be placed on the model
*Decals are extremely thin and can be fragile, use care.